Shipping policy

Shipping 

 

Shipping Policy


Order Processing


We are committed to getting your order to you as quickly as possible.


Place your order before 2:00 PM GMT and it will be dispatched the next business day. Orders placed after 2:00 PM GMT, on weekends, or on public holidays will be processed and dispatched on the following business day.


Once your order has been shipped, you will receive a confirmation email containing your tracking information.


Shipping Times


  • Next Business Day Dispatch: Orders placed before 2:00 PM GMT
  • Standard Delivery: Delivery times vary depending on your location and selected shipping method at checkout.
  • Express Delivery: Available where offered at checkout.


Please note that delivery timeframes are estimates and may be affected by factors outside our control, including carrier delays, adverse weather conditions, customs processing, and peak shipping periods.


Shipping Costs


Shipping costs are calculated at checkout based on your delivery address and chosen shipping method. Any applicable shipping charges will be clearly displayed before you complete your purchase.


Tracking Your Order


Once your order has been dispatched, you will receive a shipping confirmation email containing tracking details, allowing you to monitor your shipment’s progress.


Incorrect Address Information


Customers are responsible for ensuring all shipping information is accurate at checkout. We cannot be held responsible for delays, failed deliveries, or lost packages resulting from incorrect or incomplete address information.


Lost, Stolen, or Damaged Packages


If your package is lost, stolen, or arrives damaged, please contact us promptly. We will work with the shipping carrier to investigate the issue and assist in reaching a suitable resolution.


International Shipping


For international orders, customers may be responsible for customs duties, import taxes, and other fees imposed by local authorities. These charges are not included in the product price or shipping costs and are the responsibility of the customer.


Contact Us


If you have any questions about shipping, delivery times, or your order, please contact our customer support team. We are always happy to help.